Policy

Privacy Policy

How Interpreter Audit collects, uses, and protects case information, uploaded materials, and contact details shared through this site and related services.

How We Handle Your Information

Last updated: December 05, 2025

This privacy notice for Interpreter Audit ("we," "us," or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

  • Visit our website at interpreteraudit.com, or any website of ours that links to this privacy notice
  • Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at cases@interpreteraudit.com.

1. What Information Do We Collect?

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • Names
  • Email addresses
  • Phone numbers
  • Law firm or organization name
  • Case summaries and messages
  • Uploaded files (e.g., audio recordings, transcripts, legal documents containing sensitive information)

Sensitive Information. When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information:

  • Legal case details, audio recordings that may include personal identifiers, health data, or other protected information related to immigration or federal cases

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

2. How Do We Process Your Information?

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • To deliver and facilitate delivery of services to you, such as conducting post-hearing transcript audits and providing expert declarations.
  • To respond to inquiries and provide support.
  • To maintain records for billing, conflicts checks, and case tracking.
  • To comply with our legal and ethical obligations.

3. What Legal Bases Do We Rely On To Process Your Information?

We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, such as:

  • With your consent.
  • To fulfill our contractual obligations or take steps at your request prior to entering into a contract.
  • To comply with applicable laws and regulations.
  • To protect your vital interests or those of another person.
  • To pursue our legitimate business interests in a manner that does not override your fundamental rights and freedoms.

4. When And With Whom Do We Share Your Personal Information?

We may share information in specific situations described in this section and/or with the following third parties:

  • Cloud storage providers for receiving and storing file uploads.
  • Email service providers for sending notifications and correspondence.
  • Professional advisors (such as legal or IT security consultants) where reasonably necessary to support our services.

We require third parties to keep personal information confidential and secure and to use it only for the purposes we specify.

5. How Long Do We Keep Your Information?

We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law. We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

6. How Do We Keep Your Information Safe?

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process, including:

  • Use of encryption or secure portals for sensitive file uploads where appropriate.
  • Restricted access to case materials and stored files.
  • Reasonable retention and deletion practices for case records.

However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. You should only transmit sensitive information through channels you are comfortable with and that we have confirmed as appropriate for your case.

7. What Are Your Privacy Rights?

In some regions (like the EEA, UK, and Canada), you may have rights that allow you greater access to and control over your personal information. These may include the right to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information, subject to legal and ethical obligations.
  • Object to or restrict certain types of processing.

To exercise any of these rights, you may contact us at cases@interpreteraudit.com. We will consider and act upon any request in accordance with applicable data protection laws.

8. Controls For Do-Not-Track Features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized; therefore, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

9. Do We Make Updates To This Notice?

Yes. We will update this notice as necessary to stay compliant with relevant laws and to reflect any material changes in how we handle information. The updated version will be indicated by an updated "Last updated" date at the top of this page. We encourage you to review this privacy notice periodically.

10. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may email us at cases@interpreteraudit.com.